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- >Shipping
DELIVERY
Our free shipping offer
To benefit of a free delivery, there is a minimum order fee (taxes excluded) to respect:
| Lower maindland | $500 **no shipping fee for substrate** |
| Vancouver Island & Sunshine Coast | $1 500 |
| Powell River | $2 000 |
| Okanagan | $1 750 |
| Kootenays | $2 000 |
| Cariboo | $2 000 |
| Prince George | $2 000 |
| Alberta (Major cities) | $1 750 |
| Saskatchewan & Manitoba (Major cities) | $4 500 |
| Eastern Canada | Quote, Stellar pays 5% freight credit |
*Not Included in Free-freight minimums, flat fee for shipping per pallet
| Canna loose mediums | $100 (BC outside the lower mainland & AB), Please contact customer service for a quote. (SK, MN) |
| Coco Flex or Coco Bricks | $100 (BC outside the lower mainland & AB), Please contact customer service for a quote. (SK, MN) |
| Gaia Green Living Soil | $100 (BC outside the lower mainland & AB), Please contact customer service for a quote. (SK, MN) |
| Grodan | $100 (BC outside the lower mainland & AB), Please contact customer service for a quote. (SK, MN) |
| Mo’koko | $100 (BC outside the lower mainland & AB), Please contact customer service for a quote. (SK, MN) |
| Sea Soil | $150 (BC outside the lower mainland & AB), Please contact customer service for a quote. (SK, MN) |
| Worm Castings | $125 (BC outside the lower mainland & AB), Please contact customer service for a quote. (SK, MN) |
| KFI filters | $150 (BC outside the lower mainland & AB), Please contact customer service for a quote. (SK, MN) |
| Plastic Trays | Quote, Stellar absorbs 5% of value towards freight |
| Jiffy Products | Quote, Stellar absorbs 5% of value towards freight |
Additionnal delivery fees
The client understands that some additional fees could apply if:
| Tailgate | $30 per skid |
| Inside Delivery | Invoiced amount |
| Dangerous Goods | Invoiced amount |
| Residential | $75 |
| Appointment | $50 |
| Redelivery | $50 |
| Beyond | Customers in remote locations will pay the beyond fee from terminal to location. |
| Drop Ship | $25 |
If any additional charges arise post delivery, such fees will automatically be invoiced to the client. (Example, inside delivery)
Deadline
To benefit from the same-day shipping, all orders completed on the portal or sent to our customer service, must be sent before 11am from Monday to Friday.
Drop Shipments
As a convenience to our customers, we can drop ship orders to their customers on their behalf. To avoid additional freight charges all information must be collected at the time the order is placed. Address will be checked for residential status prior to processing.